Brenda Nansubuga, Alexey Sklyar
(2025)
Brenda Nansubuga, Christian Kowalkowski, Hugo Guyader
(2025) Handbook of Service Experience, p. 362-378
(Chapter in book)
2024
Hugo Guyader, Brenda Nansubuga, Christian Kowalkowski
(2024)
Brenda Nansubuga, Christian Kowalkowski
(2024) Journal of Service Management, Vol. 35, p. 185-215
(Article in journal)